Terms and Conditions


Welcome to our Primesankat Mochan Car Shifting Services. By booking or using our vehicle transportation services, you agree to the following terms and conditions. These terms are designed to ensure safe, transparent, and reliable vehicle transportation for all customers.

1. Service Agreement

Our company provides Primesankat Mochan Car Shifting and vehicle transportation services for individuals, families, and businesses across India. The customer agrees to provide accurate vehicle and contact information at the time of booking.


2. Vehicle Inspection

A detailed inspection of the vehicle will be carried out before loading and after delivery. Existing scratches, dents, paint damage, accessories, or any visible defects will be recorded in the inspection report. Customers are advised to review and sign the inspection report before transportation begins.


3. Vehicle Condition

The vehicle must be in good mechanical condition with properly functioning brakes and steering. Any known mechanical issues, fluid leaks, or operational problems must be disclosed before transportation. The company is not responsible for delays or additional costs caused by undisclosed vehicle defects.


4. Personal Belongings

Customers are requested not to leave personal belongings, valuables, cash, jewelry, important documents, electronics, or fragile items inside the vehicle during transportation. The company accepts no responsibility for loss or damage to personal items left inside the vehicle.


5. Fuel Level

For safety reasons, the fuel tank should contain approximately one-quarter (1/4) of fuel or less during transportation. Excess fuel may violate transport safety regulations and increase transportation risks.


6. Pickup and Delivery

Pickup and delivery schedules are estimated based on traffic conditions, weather, road restrictions, and operational requirements. While every effort is made to deliver the vehicle on time, exact pickup and delivery dates cannot be guaranteed.


7. Delays

Unexpected events such as natural disasters, heavy rainfall, strikes, road closures, vehicle breakdowns, government restrictions, or other circumstances beyond our control may result in transportation delays. The company shall not be liable for such delays.


8. Insurance Coverage

Transit insurance is available according to the selected service package and policy terms. Customers are encouraged to request insurance details before transportation. Claims, if any, must comply with the insurance provider's procedures and timelines.


9. Customer Responsibilities

The customer must:

1. Provide accurate pickup and delivery addresses.
2. Ensure the vehicle is legally registered.
3. Remove FASTag recharge devices, valuables, and personal items if required.
4. Disable vehicle alarms before transportation.
5. Provide working contact numbers for communication. The customer must:


10. Prohibited Items

The following items are strictly prohibited inside the transported vehicle:

1. Explosives
2. Flammable liquids
3. Firearms and ammunition
4. Illegal substances
5. Hazardous chemicals
6. Valuable personal belongings

If prohibited items are discovered, the company reserves the right to refuse transportation without liability.


11. Payment Terms

Full or partial payment must be made according to the agreed quotation. Outstanding balances, if applicable, must be cleared before or at the time of vehicle delivery. Additional charges may apply for changes in pickup location, delivery location, waiting time, or special handling requirements.


12. Cancellation Policy

Cancellation requests should be submitted before vehicle pickup. Cancellation charges may apply depending on booking confirmation status, scheduling costs, and transportation arrangements already completed.


13. Customer Availability

The customer or an authorized representative must be present during both pickup and delivery to inspect the vehicle and sign the required documentation. Failure to be available may result in additional waiting or storage charges.


14. Limitation of Liability

The company is not responsible for:

1. Normal wear and tear.
2. Minor road dust or weather-related dirt.
3. Mechanical failures unrelated to transportation.
4. Damage resulting from pre-existing vehicle conditions.
5. Delays caused by circumstances beyond reasonable control.


15. Claims Procedure

Any transportation-related damage must be reported immediately at the time of delivery and documented before signing the delivery receipt. Claims reported after delivery acceptance may not be eligible for consideration.


16. Privacy Policy

Customer information is collected solely for booking, transportation, billing, customer support, and legal compliance. Personal information will be handled securely and will not be shared with unauthorized third parties except where required by law.


17. Governing Law

These Terms and Conditions shall be governed by the applicable laws of India. Any disputes arising from these services shall be subject to the jurisdiction of the appropriate courts where the company's registered office is located.


18. Acceptance of Terms

By confirming a booking and using our Primesankat Mochan Car Shifting Services, the customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.